What Clients Say ……
Testimonials about Arrow Alpha from our customers.
Neil Cohen, Moriah College
“I just saw the noticeboard. It’s spectacular! I love it. It will make it much easier to get information to children from now on!”
Jan, Local Church Member
“I’m back in touch again because tonight I saw the sign with the electricity connected and the lighting working. I thought it would look very good and it looks so much better than I imagined. It’s fantastic. Thank you so much again, and we really appreciate the extra effort you put into getting the lighting right. You can definitely cite us as satisfied customers!”
Bobby, Church Member
“I’d just like to let you know how much the congregation likes our new church sign. It looks terrific. Thank you and the team for doing such a nice job with it.“
Robb Lawrie, Alex Scott & Staff Real Estate
“Please advise the sales team of your organisation that the cases are ideal for our needs and we value the prompt service we received.”
Grant Cooper, Project Manager, Signage and Customer Information – Bus and Tram, Metlink
“I have been working with Arrow Alpha for more than five years. They are the principle supplier of timetable cases and information totems for the metropolitan and regional public transport networks in Victoria.
During this time arrow Alpha have supplied approximately 20,000 timetable cases and many totems for the bus network in metropolitan Melbourne and regional Victoria as part of one of the largest signage and customer information projects in public transport. Arrow Alpha has always delivered a quality product on time, and at the right price. The performance of their product is very good in its ability to meet its ‘fitness for purpose’ with no or minimal maintenance requirements for Metlink and is backed up by excellent after sales support.
I can personally attest that Arrow Alpha and its personnel deliver what they promise and that their knowledge, reputation and experience goes a long way in also providing reliable signage infrastructure and service in a harsh public transport environment.
Arrow Alpha are one those suppliers that I couldn’t recommend highly enough.
I would be happy to discuss my work with Arrow Alpha at any time.“
Ray Saleam, Team Leader Capital Works, Bankstown City Council
“Arrow Alpha was engaged by Bankstown City Council for the supply and installation of various sizes and types of signs including bus stop plinths for the Bankstown CBD Bus Interchange in 2008.
The delivery of the signs was timely and met the project deadlines and the installation was undertaken to a high and professional standard.”
Dave Davies, Planning and Infrastructure Manager, Busways Group Pty Ltd
“I can vouch for the excellent product quality and outstanding service that I have received from this firm on every occasion that I have dealt with them.
On the rare occasion that there has been any issue with a job completed by Arrow Alpha it has been resolved in a timely, courteous and professional manner.
Arrow Alpha have on a number of occasions, successfully managed the design, construction and installation of a number of major projects on behalf of Busways. They have provided a product and service that has met, or exceeded all functional specifications for that product in such a way that only periodical and reasonable maintenance has been required by Busways.
I have no hesitation in commending Arrow Alpha to any person or business. I greatly value their industry knowledge and expertise which has rendered excellent results time and again.”
Ron Watson, Route and Infrastructure Officer, ComfortDelgro Cabcharge Pty Ltd
“I have been dealing with Arrow Alpha in regard to the supply and installation of plinth type bus stop signage for three Sydney Regional bus route corridors.
The rollout of the projects (including design and installation) was done to a high and professional standard, and there were no issues with these projects in this regard.
The performance of the plinths has been excellent, as they are quite strong and firmly located. I have found them to be well suited to the purpose, and am especially pleased with the anti-graffiti coatings that make repeated cleaning in high maintenance areas simple with minimal wearing of the units.
I am happy to recommend Arrow Alpha Industries to deliver on their works, and that their knowledge and experience are invaluable in providing a reliable product for the industry.”
Rodney Landers, General Manager, Hunter Valley Buses Pty Ltd
“Price, although extremely competitive, was not the sole reason we chose Arrow Alpha, it was also the roll out of the project. On time and seamless from the moment we received the call that the units (plinths) were ready, to point of installation (also provided by Arrow Alpha). The products themselves are of the highest quality with the display panels themselves found to be very versatile and to this day we have had no maintenance problems whatsoever even considering the “curiosity” of some school children.
Throughout the tender process we found Martyn very helpful and always available to answer any questions. Martyn was on hand when one of my staff visited Arrow Alpha in Sydney and whilst there he was shown through the production process from start to finish and upon return made favourable comment on the “professional setup they have down there”. Post installation the service has continued with Martyn himself even taking time out on a recent visit to Maitland to survey the eleven plinths we had installed.
Hunter valley Buses have had a good working relationship with Arrow Alpha for almost ten years now and during that time they have proven themselves to have the knowledge, experience and products to back their reputation. We look forward to continuing that relationship in the future and would encourage any prospective partners seriously consider Arrow Alpha.
Paul McCabe, Manager, Passenger Information, Sydney Buses
“I write to express my thanks to you and the Arrow Alpha team for the successful delivery of signage along the Bondi Road corridor, and at the Bondi Junction Interchange, in conjunction with the launch of Sydney Buses’ new “333 Prepay Only” bus service.
Your dedication and long hours undertaken to ensure that the project was completed on time is very much appreciated. The “Blade” signs were an integral part in the communications plan to inform customers of the new service, and the updated wayfinding and timetable signage at Bondi Junction Interchange has significantly improved the level of information we provide to our customers, many of whom are first-time users of Sydney Buses services.
It was certainly a pleasure working with you on this occasion, and I look forward to liaising with you in the future.